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To use fabric softener, measure the correct amount in the product cap, and pour the product into the fabric softener dispenser on your washing machine or add it directly to the water during the final rinse cycle. Avoid using fabric softener on microfiber cloth, athletic sportswear, flame-retardant clothing or towels.
Pour the fabric softener into the washer's fabric softener dispenser. Front-loading machines have a dispenser tray in the front near the top of the machine or on the top of the machine. Top-loading machines have dispensers on top of the column in the middle of the machine. If an older machine does not have a dispenser, wait until the dial indicates that the rinse cycle has begun, and pour the softener directly into the water.
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If you see water sitting in the fabric softener dispenser, this does not necessarily indicate a clog. It is normal for some water -- up to 2 tbsp., according to appliance manufacturer Maytag -- to be left in the dispenser at the end of the cycle. You do not need to remove the water. When you add fabric softener for the next load of laundry, it will go through the dispenser.